Wrotham School a great education




Safeguarding pupils and teachers online

Keeping pupils and teachers safe during remote education is essential. Teachers delivering remote education online should be aware that the same principles set out in the school’s staff behaviour policy (sometimes known as a code of conduct) will apply. Schools may want to update their policies to reflect remote online education.

Schools may wish to use these resources to understand more about how to ensure online education is safe:

Schools can access the free Professionals Online Safety Helpline which supports the online safeguarding of both children and professionals. Call 0344 381 4772 or email The helpline is open from Monday to Friday from 10am to 4pm.

Guidance on teaching online safety in schools provides information to help schools ensure their pupils understand how to stay safe and behave online. School contact with parents and carers during this time can also be used to reinforce the importance of children staying safe online.

It is especially important for parents and carers to be aware of what their children are being asked to do, including:

  • sites they will be asked to use
  • school staff their child will interact with

Schools should emphasise the importance of a safe online environment and encourage parents and carers to set age-appropriate parental controls on digital devices and use internet filters to block malicious websites. These are usually free, but often need to be turned on.

Use these resources to support parents and carers to keep their children safe online:

  • support for parents and carers to keep children safe online, which outlines resources to help keep children safe from different risks online and where to go to find support and advice
  • guidance on staying safe online which includes information on security and privacy settings
  • Thinkuknow provides advice from the National Crime Agency (NCA) on staying safe online
  • Parent info is a collaboration between Parentzone and the NCA providing support and guidance for parents from leading experts and organisations
  • Childnet offers a toolkit to support parents and carers of children of any age to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support
  • Internet matters provides age-specific online safety checklists, guides on how to set parental controls on a range of devices, and a host of practical tips to help children get the most out of their digital world
  • London Grid for Learning has support for parents and carers to keep their children safe online, including tips to keep primary aged children safe online
  • Net-aware has support for parents and carers from the NSPCC, including a guide to social networks, apps and games
  • Let’s Talk About It has advice for parents and carers to keep children safe from online radicalisation
  • UK Safer Internet Centre has tips, advice, guides and other resources to help keep children safe online, including parental controls offered by home internet providers and safety tools on social networks and other online services

Reporting concerns

It is essential to have and communicate clear reporting routes so that children, teachers, parents and carers can raise any safeguarding concerns in relation to remote online education. You can report any concerns directly to 

Harmful or upsetting content

Get support by:

  • reporting harmful online content to the UK Safer Internet Centre
  • getting government advice and trusted resources from Educate Against Hate on safeguarding from radicalisation, building resilience to extremism, and promoting shared values

Bullying or abuse online

You can:

Schools may also wish to use resources such as Tootoot to provide a confidential route for pupils to report bullying or abuse.

Communicating with parents, carers and pupils

Where education is having to take place remotely due to coronavirus (COVID-19), it’s important for schools, teachers and pupils to maintain professional practice as much as possible. When communicating online with parents and pupils, schools should:

  • communicate within school hours as much as possible (or hours agreed with the school to suit the needs of staff)
  • communicate through the school channels approved by the senior leadership team
  • use school email accounts (not personal ones)
  • use school devices over personal devices wherever possible
  • advise teachers not to share personal information

Virtual lessons and live streaming

Should schools choose to provide remote education using live streaming or pre-recorded videos, guidance from the National Cyber Security Centre (NCSC) on which video conference service is right for your school and using video conferencing services securely could help schools to set up video conferencing safely. In addition, guidance from the UK Safer Internet Centre on safe remote learning includes detailed advice on live, online teaching, and the safeguarding guidance from London grid for learning (LGfL) includes platform-specific advice. Teaching from home is different from teaching in the classroom. Teachers should try to find a quiet or private room or area to talk to pupils, parents or carers. When broadcasting a lesson or making a recording, consider what will be in the background. In some areas, schools may also be able to seek support from their local authority when planning online lessons and activities, and considering online safety.

Providing pastoral care remotely

Where pupils are required to remain at home (for example, if pupils need to self-isolate or there are local restrictions) helping parents, carers and pupils to make a weekly plan or structure is important. These plans should include time for education, playing and relaxing to reduce stress and anxiety. As set out in Public Health England’s guidance for parents and carers, routine can give children and young people an increased feeling of safety in the context of uncertainty. Schools might want to consider whether one-to-one sessions could be appropriate in some circumstances. For example, to provide pastoral care or provide support for pupils with special educational needs and disabilities (SEND).

Personal data and GDPR

Schools should continue to follow the guidance outlined in the data protection: toolkit for schools when managing personal data and may need to consider:

  • taking care not to share contact details when emailing multiple people
  • being careful when sharing usernames and other personal data for access to online resources
  • providing access to school data systems safely


Mental Health Crisis Support. This service (for all age groups) is now available simply by texting the word “Kent” or the word “Medway” to 85258. It is free for the majority of phone networks – for full details see HERE. The service is provided by the national charity Shout. You can read more about how the service is provided here

Kooth is a free, safe and anonymous mental health and wellbeing online platform for young people aged 10 to 16yrs across the whole of Kent 24/7

MoodSpark or Kent Resilience Hub to learn about mental health and find tips and resources to keep emotionally healthy

Text ChatHealth for support around physical and mental health on 07520 618850. The number is monitored Monday to Friday, 9am to 5pm 

Self-referring to the Children and Young People’s Counselling Service

Accessing the Big White Wall if aged 16+ for anonymous support Newspapers/Online Magazines/Podcasts: CALM ZONE – Childline has a fantastic site full of a variety of exercises, activities and games designed to help young people of all ages feel calmer and reduce stress see,

ONE YOU – This is a great support for adults which offers free 1:1 to help improve your lifestyle from; mental wellbeing, getting more active, support in the community, financial support to eating well. Click HERE for further information and how to refer.

APPS FOR MENTAL HEALTH – The NHS have put together a library of apps designed for children and adults to support mental health and wellbeing. You can filter by category and they have both free and paying apps HERE.


Due to the school closure in response to Covid 19 please see the additional policy addendum (KCC/ DFE) to be read in conjunction with our current SG policy in place during the school closure and response to Covid 19 situation.

Our school is a community and all those directly connected (staff, governors, parents, families and pupils) have an essential role to play in making it safe and secure. We welcome suggestions and comments that will contribute to this process. Wrotham School recognises the importance of providing an ethos and environment within school that will help children to feel safe, secure and respected; encourage them to talk openly; and enable them to feel confident that they will be listened to. We recognise that children who are abused or witness violence are likely to have low self-esteem and may find it difficult to develop a sense of self worth. They may feel helplessness, humiliation and some sense of blame. Our school may be the only stable, secure and predictable element in their lives.


Designated Safeguarding Lead – Mr M. Cater (Headteacher) Mrs A Sanders (Deputy) Mrs Laura Abbott (Deputy)

Safeguarding Officers – Mrs K Fielder.


Further Information

School Child Protection Induction

Health and safety policy

Safer Recruitment Policy

DBS Policy  |  Anti Bullying Policy  |  Accessibility Policy  |  Whistleblowing Policy


E Safety Policy


Parental Controls Guidance

Keeping children safe online

How to recognise and deal with Online Abuse

Cyberbullying Checklist

Online Grooming

Understanding Sexting

Online Safety for Teenagers


KCC SAFEGUARDING TEAM  Tel: 03000 415797


Kent e–Safety Blog:

Kent Safeguarding Children – KSCB

Kent Police

In an emergency (a life is in danger or a crime in progress) dial 999.

For other non-urgent enquiries contact Kent Police via 101.  or

Action Fraud:



This page is a central resource for parents and students that offers advice and guidance relating to the well-being of young people. The information on this page has been resourced from a wide range of organisations that offer support and guidance. If require information that is not supported by the guidance on this page, do not hesitate to contact the school for details.


These resources support and guide young people and parents on subjects that relate to Lesbian, Gay, Bi-sexual and Trans students. Wrotham School has a uniform policy that does not specify gender, for more information, please contact our pastoral team.


Coming out guide

Staying safe online guide for gay young people


Guide for parents and family members of trans people in the UK

So you think your child is gay? Support for parents


Transgender Support:

Gay, Lesbian and Bi Sexual Support and information:


These resources aim to provide advice and guidance on staying safe online: Resources for parents and students: NSPCC – online safety Think you know Childline – Online Safety


NSPCC Preventing Abuse


These resources are designed to help young people and parents with supporting safe sexual health and relationships.

Is it love? A guide for young people

FOR STUDENTS: NHS guide Terrence Higgins Trust

FOR STUDENTS AND PARENTS: Family Planning Association


These resources aim to support good mental health in young people and adults: Wrotham School employs a fully qualified counsellor to support our students, please contact the school for more information on how to engage with this service. Wrotham School has a strong partnership with Time to change and we regularly involve them in our work at school. You will often see their representatives and support teams at parents evenings and school events: They also produce other resources including videos HERE.

There are also many other sites that support this and other issues that can offer advice and support for broad or specific issues:

Counselling at Wrotham School


These resources are aimed at supporting young people on improving awareness of the dangers relating to drugs and alcohol misuse.


Tackling extremism

These resources aim to help identify and prevent young people from involvement in extreme ideological or religious beliefs and activity.

Leaflets and links relating to identifying and addressing extreme beliefs and behaviours:

Preventing Right wing extremism

How social media is used to encourage travel to Syria and Iraq


FGM the facts

Breast Ironing